Privacy Policy

Effective Date: 02/09/2025

Welcome to TicketPup.com. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information. By using our platform, you agree to the terms outlined below.

1. Information We Collect

When you register as a member on TicketPup.com, we collect the following information:

  • Account Information: Name, email address, and password.
  • Event Information: Details about the events you create, including event name, date, location, and ticket details.
  • Payment Information: We do not store payment details. All transactions are processed through secure third-party payment processors.

2. How We Use Your Information

We use your information to:

  • Facilitate the creation, promotion, and management of events.
  • Provide a personal webpage for ticket sales.
  • Process ticket purchases and sales securely.
  • Improve and enhance our platform’s functionality.
  • Send administrative updates regarding your events or transactions.

3. Information Sharing

We do not sell, rent, or share your personal information except in the following cases:

  • Event Promotion: Event details may be publicly displayed for ticket buyers.
  • Legal Compliance: If required by law or to protect the rights and safety of our users.
  • Service Providers: We may share necessary data with trusted third-party services (e.g., payment processors) to ensure the functionality of our platform.

4. Cookies and Tracking

We use only session cookies to maintain user sessions while you are logged in. We do use pixels for tracking and advertising via email campaigns.

5. Email Communication

We do not share your email address with third parties. We only use your email to:

  • Send transaction-related notifications.
  • Provide updates on your events.
  • Respond to customer service inquiries.
  • Track delivery and status of email campaigns.

6. Data Security

We take appropriate measures to protect your personal information. While no system is completely secure, we use industry-standard security protocols to safeguard your data.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information in your account settings.
  • Delete your account, which removes your personal data from our system (except data required for legal compliance).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with updates. Last updated on 05/06/2025.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@ticketpup.com

By using TicketPup.com, you acknowledge and agree to this Privacy Policy.